Introduction

OTTIS Media Solution ("OTTIS", "we", "us", or "our") respects your privacy and is committed to protecting it through our compliance with this privacy policy. This policy describes the types of information we may collect from you or that you may provide when you use our websites, mobile applications, software services, or cloud-based signage solutions (“Services”), and how we use, disclose, and protect that information.

1. Information We Collect

A. Personal Information

• Full name, company name
• Email address, contact number
• Business location and billing address
• Login credentials and account setup information

B. Usage and Device Information

• Device identifiers (IP address, browser type, operating system)
• Log data (time of access, duration, pages visited, etc.)
• Screen interactions and content playback logs

C. Content Data

We collect and store media content, templates, and display schedules uploaded to the platform.

D. Cookies and Tracking Technologies

We use cookies and similar technologies to track user behavior, improve user experience, and analyze trends.

2. How We Use Your Information

• Deliver, operate, and maintain our signage platform
• Provide customer support and respond to queries
• Manage account access, subscriptions, and billing
• Improve features, functionality, and user experience
• Communicate updates, offers, or service-related notifications

3. Legal Basis for Processing (GDPR)

• Your consent
• Contractual necessity
• Legal compliance
• Legitimate business interests (e.g., service improvement, fraud prevention)

4. Disclosure of Information

• Service providers (cloud hosting, analytics, support tools)
• Business partners (with integrations you enable)
• Legal authorities (where required)

We do not sell your personal data.

5. International Transfers

Your data may be processed in countries outside India. We ensure appropriate safeguards are in place for such transfers.

6. Data Retention

We retain data as long as necessary to fulfill the purposes of collection or meet legal requirements. It is securely deleted or anonymized when no longer needed.

7. Data Security

• Data encryption (in transit and at rest)
• Role-based access controls
• Regular vulnerability assessments

8. Your Rights

• Access, correct, or delete your personal data
• Object to or restrict processing
• Withdraw consent
• Complain to a supervisory authority

To exercise these rights, contact us at [insert contact email].

9. Third-Party Services

We may link to third-party services (e.g., YouTube, Google Calendar). This policy does not cover their practices. Please review their privacy policies.

10. Children’s Privacy

Our Services are not intended for individuals under 18. We do not knowingly collect data from children.

11. Changes to This Privacy Policy

We may revise this policy from time to time. Changes will be reflected by the “Effective Date” and may be notified via email or on our platform.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, contact us:

Email: legal@ottis.in

Phone: 9876543210

OTTIS Media Signage Solution

9/50A Block 9, Kirti Nagar Industrial Area, Kirti Nagar, New Delhi, Delhi 110015