1. Definitions

"Ottis," "we," "us," or "our" refers to Ottis Media Solutions, the provider of the Services.

• “Advertisement(s)” means any promotional content displayed via the Solution at designated Digital Host Sites.
• “Advertiser(s)” refers to any person or entity paying fees in exchange for displaying their Advertisements on the Solution.
• "Authorized User" refers to individuals authorized by you to access and use the Services on your behalf.
• "Content" means any data, information, text, graphics, videos, or other materials uploaded, downloaded, or appearing on the Services.
• “Contract” means the legal agreement between Ottis and the Customer as defined by these Terms and any additional executed agreements.
• “Customer Data” means all data, files, documents, multimedia files, third-party links, images, videos, and any other content uploaded, submitted, or stored by You in the ScreenCloud Platform, as well as data generated by the Platform as a result of Your use of the Subscription Services.
• “Effective Date” means (a) the earlier of the date of Your online acceptance of the Terms and the date You first use or access the Services, or (b) date of last signature, where there is a written Agreement or signed Order Form.
• “Fees” includes all monies payable to ScreenCloud, in the form set out in clause 8 and in any Order Form.
• “Ottis Intellectual Property” refers to all Intellectual Property Rights present on or in the Software (including source code), media, other materials and other content within the same, but excluding Your Intellectual Property.
• “Screen/Display” means any television, monitor or other device supported by our service which the customer has claimed.
• "Services" encompass Ottis's digital signage software, applications, and related offerings.
• “Technology Cost” refers to any subscription fee or one-time setup fee paid by the Advertiser, Client, Customer, Partner, or Reseller for using the Solution at Digital Host Sites. These costs are subject to change at Ottis’s sole discretion.
• "User," "you," or "your" refers to the individual or entity accessing or using the Services.

2. About Ottis Digital Signage and Our Service

The Service and the Website ottis.in are owned and operated by Ottis Media Solutions, a SaaS-based company headquartered in India, with its registered address at: 9/50A Kirti Nagar Industrial Area, New Delhi - 110015.

Ottis is engaged in the business of developing and delivering cloud-based digital signage software and solutions under the brand name “Ottis”, designed to help businesses create, manage, and scale content-driven digital media networks for advertising, promotions, and internal communications (“Ottis Media Solutions”).

Our Service is intended primarily for commercial use. If you are interested in using Ottis for private or non-commercial purposes, please contact us at tech@ottis.in.

3. Registration

In order to access and use the Service, you must register by completing the online registration form available on our Website. By submitting this form, you agree and consent to Ottis conducting verification and security checks on the information provided.

Upon successful registration, you will receive a confirmation email at the email address you provided. You warrant that all information provided by you during registration is true, complete, and accurate, and you agree to update such information promptly if any changes occur.

You are responsible for maintaining the confidentiality and security of your login credentials, and for all activity occurring under your account. You must ensure that all Authorized Users under your account do the same. If we have reasonable grounds to suspect that your account has been compromised or misused, we may suspend or disable your access without prior notice.

Do not use false information to register. If any of your contact details change, you must update them promptly. If we detect suspicious activity, we may temporarily suspend your account and reach out to you for verification.

4. Representations, Warranties, and Responsibilities of Ottis

Ottis shall provide its digital signage technology through which content (including advertisements, promotional media, or visual communications) will be displayed at the designated Digital Host Sites identified by the Customer.

Ottis will provide pre-configured signage media players (to be purchased separately by the Customer) for a seamless deployment experience. The Customer is responsible for ensuring adequate internet connectivity as per the specifications recommended by Ottis.

Ottis will offer remote support during the installation and configuration process to help integrate the Solution with the Customer’s equipment at the Digital Host Sites. The scope and availability of this support may vary depending on the Customer’s chosen subscription plan.

Additionally, Ottis will provide remote operational support and troubleshooting services to address any technical issues related to the Solution. These services may be limited or adjusted based on the subscription tier.

Ottis represents and warrants that, to the best of its knowledge, the Ottis Technology does not infringe upon any third-party intellectual property rights.

5. Formation and Termination of Your Contract

You must be at least 18 years of age to use our Service, as we collect personally identifiable information as part of our processes.

Your contract with Ottis shall begin on the date you receive a registration confirmation email from us. The contract will continue and automatically renew on a monthly basis (each a “Billing Period”), unless terminated by either Party as outlined in these Terms.

You may terminate your contract at any time by giving us written notice via email or postal communication using the contact details provided on our Website or in Clause 17 of these Terms.

Ottis also reserves the right to terminate your contract with notice under circumstances including but not limited to violation of these Terms, misuse of the Service, or in compliance with legal obligations.

6. Access to the Service and Support

In consideration for payment of the applicable service fees, Ottis Media Solutions hereby grants you a non-exclusive, non-transferable, non-sublicensable license to access and use the Service, and to allow authorized users to access and use the Service, for the duration of your Contract.

You acknowledge that you are solely responsible for all use of the Service by your users and for ensuring that all such users comply with these Terms. You shall be liable for any breach of these Terms by a user as though it were a breach by you.

We will use reasonable efforts to ensure the Service is available at all times, but we do not guarantee uninterrupted or fault-free access. Our ability to provide the Service may be affected by factors outside of our control, including but not limited to: actions or inactions of third-party service providers, atmospheric or geographic conditions, local physical obstructions, limitations of your hardware or software, the number of simultaneous users accessing the Service, or the availability or condition of the server or network.

We will take reasonable steps to minimize disruption in such cases, but you agree that some interruptions may be unavoidable. The underlying network infrastructure is not managed by Ottis and may be subject to upgrades, maintenance, or changes by its provider. Such activities may cause temporary unavailability of the Service, and we shall not be held liable for disruptions caused thereby.

We implement industry-standard security measures to protect your data and content from loss, misuse, or unauthorized access. However, we cannot guarantee absolute security and cannot be held liable for damages resulting from hacking, malware, or unauthorized access.

Ottis reserves the right to modify, update, or discontinue parts of the Service or its features at its sole discretion and without prior notice.

We offer support from Monday to Friday, between 10:00 AM – 7:00 PM Indian Standard Time (IST) for the duration of your Contract. Support services include guidance on accessing and using the Service, and diagnosis of service interruptions, which can be requested by emailing us at tech@ottis.in. Fault diagnosis is subject to your or your users’ cooperation, including providing accurate information and access necessary for effective troubleshooting.

7. Your Obligations

As a condition of your use of the Service, you agree to the following:

• Lawful Use: You shall use the Service in accordance with all applicable laws and regulations and shall not use the Service for any unlawful or fraudulent purpose.
• Content Responsibility: You are solely responsible for all Content that you, or any user acting on your behalf, upload, publish, transmit or display through the Service. You warrant that such Content does not infringe any intellectual property or proprietary rights of any third party, does not contain any defamatory, obscene, offensive, or otherwise unlawful material, and does not contain any viruses, worms, trojan horses, or other harmful or disruptive components.
• Account Security: You shall ensure that all login credentials and account details are kept secure and confidential. You are responsible for all activities that occur under your account, whether carried out by you or your users. You must notify Ottis immediately if you suspect any unauthorized use or breach of security.
• Cooperation: You shall cooperate with us and provide accurate, complete, and timely information as reasonably required to enable us to provide the Service.
• Prohibited Behavior: You agree not to copy, reproduce, modify, or create derivative works of the Service; reverse-engineer, decompile, disassemble, or otherwise attempt to derive source code from any part of the Service; bypass, interfere with, or circumvent any access control or security measures of the Service; use the Service in a manner that imposes an unreasonable load on our infrastructure; or attempt to gain unauthorized access to the Service, user accounts, or related systems or networks.
• Maintenance of Equipment: You shall be responsible for ensuring that your hardware and internet connection meet the technical requirements specified by Ottis for the effective use of the Service.
• Third-party Software and Licenses: If your use of the Service involves any third-party software or integration, you are solely responsible for ensuring proper licensing and compliance with such third-party terms.

8. Charges and Payment

• Subscription Fees: You agree to pay the applicable subscription fees (“Fees”) for your chosen plan, as specified on the Ottis website or as otherwise agreed in writing. The Fees are payable in advance for each Billing Period, unless otherwise agreed.
• One-Time Setup or Hardware Fees: If applicable, any one-time setup charges, media player hardware costs, or custom development fees shall be communicated to you in advance and are payable prior to initiation of the corresponding service or delivery.
• Invoicing and Payment Terms: Invoices will be generated electronically. All payments must be made within the payment terms stated on the invoice, typically within 7 days from the date of invoice. Delayed payments may attract interest at the rate of 2% per month or the maximum permitted by law, whichever is lower.
• Taxes: All fees are exclusive of applicable taxes, including GST, VAT, service tax, or other applicable charges, which shall be added to your invoice and payable by you.
• Currency: Unless otherwise stated, all amounts are in Indian Rupees (INR) or US Dollars (USD), depending on your location or agreed billing currency.
• Fee Changes: Ottis reserves the right to revise its pricing and fee structure at any time. You will be notified of any changes at least 30 days prior to the new fees becoming effective. Your continued use of the Service after the effective date will constitute your acceptance of the revised fees.
• Non-Payment and Suspension: Failure to pay applicable fees may result in suspension or termination of your access to the Service. Ottis is not responsible for any loss or damage you may suffer due to such suspension.

9. Free Account

• Trial Use: We offer a free account that is limited to one (1) display, allowing you to explore and evaluate our Service. The Free Account includes limited features and functionality, which may vary over time at our discretion.
• Usage and Communication Consent: By signing up for a Free Account, you agree that we may send service-related communications, product updates, and promotional content to your registered email address or any alternate email you may provide.
• Account Limitations: Ottis reserves the right to modify, suspend, restrict, or discontinue Free Accounts at any time without prior notice and without any obligation to provide a reason.
• Data and Access Rights: We reserve the right to delete any content, restrict functionalities, or remove access rights associated with your Free Account at any time, with or without notice.
• One Account Policy: Each person or organization is permitted to maintain only one Free Account. Any attempt to create duplicate Free Accounts may result in the immediate suspension or termination of all associated accounts upon discovery.

10. Content Ownership and Rights

• Your Content: You retain all rights to the Content you upload or display through the Services.
• License to Ottis: By uploading Content, you grant Ottis a non-exclusive, worldwide, royalty-free license to use, reproduce, and display the Content solely for the purpose of providing the Services.
• Responsibility: You are solely responsible for the legality, reliability, and appropriateness of your Content.

11. Intellectual Property Rights

• Ownership of Intellectual Property: We, Ottis Media Solutions, own all rights to the intellectual property related to our service, including but not limited to any software, technology, content, trademarks, and branding associated with our platform. All rights, titles, and interests in and to the Ottis Technology and Ottis Media Solutions website will remain exclusively with us.
• Acknowledgment of Ownership: You acknowledge that all intellectual property rights associated with Ottis Technology or any other software or technology developed or utilized during the term of your use, including our trademarks, logos, and brand, are the exclusive property of Ottis Media Solutions. You agree that you will not claim any proprietary interest in the Ottis Technology either during or after your use, nor will you copy, decompile, reverse-engineer, modify, translate, localize, or recreate any part of the Ottis Technology or inspect the functionality of the software to derive source codes or algorithms.
• Prohibited Actions: You are expressly prohibited from reproducing, copying, editing, transmitting, uploading, or incorporating any part of our service or www.ottis.in into any other materials or services; removing, modifying, altering, or using any registered or unregistered marks, logos, or designs owned by us; or taking any action that could harm our reputation, goodwill, or intellectual property, or that could be construed as infringing on our intellectual property rights.

12. Termination

• By You: You may terminate your account at any time by following the instructions on our website.
• By Ottis: We may suspend or terminate your access to the Services if you violate these Terms or for any other reason at our discretion.
• Effect of Termination: Upon termination, your right to use the Services will immediately cease, and we may delete your Content from our systems.

13. Disclaimers and Limitation of Liability

• Disclaimer: The Services are provided "as is" without warranties of any kind, either express or implied.
• Limitation of Liability: To the fullest extent permitted by law, Ottis shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Services.

14. Indemnification

You agree to indemnify and hold harmless Ottis and its affiliates from any claims, damages, losses, liabilities, and expenses arising out of your use of the Services or violation of these Terms.

15. Governing Law and Dispute Resolution

These Terms shall be governed by the laws of India. Any disputes arising under these Terms shall be resolved through binding arbitration in New Delhi, in accordance with the rules of the applicable arbitration association.

16. Miscellaneous

• Entire Agreement: These Terms constitute the entire agreement between you and Ottis regarding the Services.
• Waiver and Severability: Our failure to enforce any right or provision of these Terms will not be considered a waiver. If any provision is held to be invalid, the remaining provisions will remain in effect.
• Assignment: You may not assign your rights under these Terms without our prior written consent.

17. Contact

For questions or concerns regarding these Terms, contact:

Email: legal@ottis.in